- Frequent delays in updates
- Systems becoming outdated
- Increased vulnerability exposure.
High Exposure Due to Large Attack Surface: With thousands of endpoints across urban, rural, and remote branches—covering ATMs, user consoles, and office systems—the bank operated a massive digital footprint. Their widely accessible online banking system further increased exposure, creating opportunities for malicious actors to exploit vulnerabilities.
Lack of Automation in Patch & Configuration Management: Manual patching processes could not keep up with:
- Rapidly emerging threats
- Continuous regulatory updates
- The need for uniform compliance across all devices.
This led to inconsistent security states across the bank’s infrastructure.
Inadequate Vulnerability & Configuration Compliance Management: Without automated SCD (Security Configuration Document) validation and remediation, the bank struggled to:
- Detect vulnerabilities in time
- Enforce compliance standards
- Maintain a hardened security posture.
Kinsfolk Solution
Kinsfolk collaborated with the bank to deploy a modern, automated, and RBI‑compliant security management framework using BMC Client Management (BCM) and BMC TrueSight Server Automation (BSA).
Automated Endpoint & Server Patching
- BMC Client Management automated updates for thousands of endpoints.
- BMC Server Automation handled patching for servers and critical infrastructure.
- The intuitive BMC interface allowed teams to easily choose OS types, target patches, and schedule downtime.
RBI‑Aligned Security & Compliance Framework
- All patching and configuration updates were automated to ensure steady adherence to RBI guidelines, dramatically reducing compliance violations and operational risk.
Massive Boost in Compliance Levels
- General systems achieved n‑1 month patch compliance.
- Critical data centers and headquarters maintained latest patch levels.
- Compliance improved from 5% to 95%, saving the bank substantial penalties.
Automated SCD Scanning, Validation & Remediation
- Automated SCD compliance scans
- Validation workflows
- Remediation scripts
Higher Productivity & System Stability
- With consistent patching and updated systems, staff experienced improved system performance, fewer disruptions, and enhanced productivity across operations.
Benefits Delivered
- Sequential, Consistent Patching: All systems received updates in a structured, sequential manner, significantly minimizing security loopholes.
- Proactive Vulnerability Remediation: Non‑compliant devices were automatically flagged and remediated quickly, reducing exposure time.
- Full Regulatory Compliance: Automated patching and SCD enforcement ensured ongoing adherence to RBI guidelines, minimizing penalties and regulatory scrutiny.
- Enhanced Security Posture: Automated SCD validations and remediation processes strengthened system hardening and reduced the risk of cyberattacks.
