Automate core business processes
Our platform helps businesses automate and enhance their customer and employee conversations. Create personalised conversational experiences that drive results, within your business and across your customer base, with our multi-use chatbot platform. Move your business closer to peak efficiency by automating processes, shielding your teams from mundane tasks, and focusing on high-value activities. Our chatbot platform is the only one you'll need across your whole business. It's all your chatbots, under one roof.
Our portfolio includes Telephony Smart Assistant, Chat Smart Assistant, WhatsApp for Business Automation and Omni-Channel Digital Assistant with an integrated engagement suite consisting of AI-enabled ticketing, notifications, user-management to drive enterprise adoption.
WhatsApp For Business
Leverage the world’s largest messaging application to hold meaningful conversations with your customers and employees. From sending business-critical notifications to instantly engaging with leads and prospects, WhatsApp automation can mean serious business.
With enterprise automation across ITSM, Supply Chain, Procurement and Finance automation; global enterprises are seeing huge cost savings, better user experience, improved quality of delivered services, faster incident and problem resolution and most importantly, improved revenue.
Refine the Customer Experience
Today's customers expect more. Support is no longer just about delivering the right answer within a reasonable period of time. To become loyal, customers expect a connected and personalised experience. Contacting a business must be as quick and easy as talking to a friend. Our chatbot platform provides all you need to create a personalised, engaging, and instant customer service experience, while improving first contact resolution and reducing cost.
Improve your employee experience
A happy, engaged, and empowered workforce creates a more productive and more profitable business. What makes employees happy has evolved. Today, employees look for attentiveness from their employers; visible efforts to improve their everyday work experience. Our chatbot platform gives you the tools to create a new and improved employee experience, while reducing HR challenges and costs.